Climaxx Media Ltd
Effective Date: 20 June 2025
Last Updated: 20 June 2025
1. Introduction
Climaxx Media Ltd (“we”, “us”, or “our”) is committed to protecting the privacy and personal data of individuals in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws in the United Kingdom.
This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal data when you visit our website at https://climaxxmedia.com or interact with us in any way.
We are registered with the UK Information Commissioner’s Office (ICO) as both a Data Controller and, where applicable, a Data Processor under registration number ZB778270.
2. Who We Are
Climaxx Media Ltd
Registered in England and Wales
Company Number: 15778481
Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.
Email: info@climaxxmedia.com
Website: https://climaxxmedia.com
We act as a Data Controller when we determine the purpose and means of processing personal data, and as a Data Processor when handling data on behalf of third parties (e.g. clients or course participants, where applicable).
3. Legal Basis for Processing
We collect and process personal data under the following lawful bases, as defined under Article 6 of the UK GDPR:
- Consent – where you have given clear and informed permission.
- Contractual necessity – where processing is required to fulfil a contract.
- Legal obligation – where we are legally required to retain or share data.
- Legitimate interests – for purposes such as marketing, security, or service optimisation, where your rights do not override our interests.
4. What Data We Collect
We may collect and process the following categories of personal data:
- Identity Data – name, date of birth, username, profile photo (if applicable)
- Contact Data – email address, phone number, postal address
- Technical Data – IP address, browser type, device information
- Usage Data – page views, clickstream data, referral sources
- Marketing Data – preferences, interactions with our newsletters or campaigns
- Application Data – professional interests, age, gender, sexual orientation (if voluntarily disclosed and required for casting)
Sensitive data (such as sexual orientation or gender identity) is only collected where explicit consent has been obtained and where it is directly relevant to our legitimate casting activities or services.
5. How We Collect Data
We collect data through:
- Direct submissions (e.g. contact forms, course enrolment, casting applications)
- Website analytics tools (e.g. Google Analytics, via anonymised tracking)
- Cookies and similar web tracking technologies
- Third-party integrations (e.g. email marketing platforms, CRM systems)
6. Cookies and Tracking Technologies
We use cookies to enhance your experience, understand usage patterns, and deliver targeted content. You will be notified of cookie use upon your first visit and have the option to manage your preferences.
For full details, refer to our Cookie Policy.
7. How We Use Your Personal Data
We process your data for the following purposes:
- To provide, manage, and support our services, including training courses and casting opportunities
- To administer your account or application
- To respond to enquiries or complaints
- To send marketing communications (with opt-out options)
- To comply with legal or regulatory obligations
- To protect against fraud, abuse, or unauthorised access
We do not engage in automated decision-making or profiling without your explicit consent.
8. Data Sharing and Third Parties
We do not sell or rent your personal data.
We may share your data with:
- IT service providers (e.g. hosting providers, CRM developers, analytics platforms)
- Professional advisors (e.g. legal, HR, compliance consultants)
- Regulatory bodies (e.g. ICO, HMRC) when required to do so by law
- Law enforcement agencies, if legally obligated to do so by law
All third-party service providers are bound by strict data processing agreements ensuring GDPR compliance.
9. Data Transfers Outside the UK
Where data is transferred outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:
- UK IDTA (International Data Transfer Agreement) or
- Standard Contractual Clauses (SCCs) approved by the UK Government or European Commission.
10. How Long We Keep Your Data
We retain personal data only as long as necessary:
| Data Type | Retention Period |
|---|---|
| Comments and metadata | Indefinitely (unless deleted on request) |
| User accounts | Until the account is deleted or inactive |
| Contact form submissions | 48 months |
| Casting applications | 48 months unless consent is renewed or withdrawn |
| Analytics data | 26 months (anonymised) |
We securely delete or anonymise personal data after the retention period.
11. Your Data Protection Rights
Under UK GDPR legislation, you have the following rights:
- Right to access – request a copy of your personal data
- Right to rectification – request correction of inaccurate data
- Right to erasure – request deletion of your data
- Right to restrict processing – request limits on use
- Right to object – object to processing based on legitimate interest
- Right to data portability – request data transfer to another provider
- Right to withdraw consent – where processing is based on consent
To exercise your rights, email: info@climaxxmedia.com
If you believe your rights have been violated, you can lodge a complaint with the Information Commissioner’s Office (ICO):
🔗 https://ico.org.uk/make-a-complaint/
12. Data Security
We implement technical and organisational measures to safeguard your data, including:
- SSL encryption
- Secure data hosting and firewalls
- Access controls and role-based data permissions for staff
- Regular backups and vulnerability monitoring
We also train our staff on GDPR and confidentiality obligations.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, operations, or technology. The most recent version will always be available on this page with the last updated date clearly displayed.
14. Governing Law and Jurisdiction
This Privacy Policy and any dispute arising out of it shall be governed by the laws of England and Wales. Any legal action or proceeding shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Contact Us
For any privacy-related queries, requests, or concerns, please contact:
Data Protection Officer
Climaxx Media Ltd
📧 Email: info@climaxxmedia.com
📮 Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.
📄 ICO Registration Number: ZB778270